Editorial fit score — not a benchmark
"A relevant scheduling and time-tracking option for hourly teams, but free means a small single-location roster, and US payroll is a separately priced service."
Try HomebasePricing
Basic free; paid plans from $24/location/month billed annually ($30 monthly). US payroll: $49/month + $6 per unique employee paid.
Plan details vary by tier
Review basis
Vendor documentation
No hands-on performance or reliability testing
Why we love it
- Basic supplies ongoing scheduling and time-tracking access for one eligible location with up to ten active employees, rather than only a trial.
- Current paid-plan cards specify unlimited employees, with a per-location subscription structure that can suit larger hourly rosters.
- Documented scheduling capabilities include availability, open shifts, trades, templates, and repeating schedules for recurring staffing work.
What to watch for
- The free plan is limited to ten active employees and one location; neither a larger roster nor multiple active locations should be assumed eligible.
- Payroll is not free and is restricted to eligible US-based businesses; international scheduling does not imply international payroll coverage.
- Payroll fees, other add-ons, and service charges can materially exceed the scheduling subscription's headline amount.
Who should buy Homebase?
Who should skip Homebase?
What is Homebase?
This review concerns Homebase workforce software at joinhomebase.com, not the similarly named hardware retailer. Its main evaluation case is a business coordinating hourly staff through schedules, time clocks, and related team workflows. The official pricing page separates that workforce subscription from payroll. A small shop investigating Gusto should first decide whether scheduling or payroll administration is the primary problem.
Homebase's payroll FAQ restricts Payroll to US-based businesses, subject to eligibility. Businesses outside the US may use scheduling and time tracking, but that does not establish local payroll coverage. In our HR and payroll category, a scheduling subscription, domestic payroll service, and employer-of-record arrangement are different purchases with different responsibilities.
This geographic distinction matters more than a currency selector or a broad compliance label. A US price reference does not mean every worker, business type, payment destination, or local employment rule is supported. The assessment below is based on documentation reviewed October 8, 2026; it does not include a live payroll, employee onboarding, time-clock test, or measured scheduling result.
Key Features
Shift Planning
Documented scheduling workflows include availability, open shifts, trades, templates, and repeating schedules. Evaluate a representative week's staffing needs and exceptions rather than assuming a template automatically meets every role and availability constraint.
Time Clocks and Timesheets
Core time tracking is available on Basic, with advanced capabilities promoted on Essentials. Timesheet exports include CSV summaries and printing/PDF. A 31-day selected report range is not a verified retention or deletion limit.
PTO and Department Controls
Plus lists PTO/time-off controls, departments, and permissions. Verify the exact approval and access workflow needed by the business, including who edits schedules, views wages, and locks timecards; job titles alone do not establish those rights.
AI Scheduling Assistant
Current pricing places the AI Scheduling Assistant on Plus. Its inclusion is a documented entitlement, not evidence of staffing accuracy, legal compliance, or saved labor hours. Human review remains an appropriate acceptance step before publishing a schedule.
Optional US Payroll
Eligible US businesses can add payroll at $49/month plus $6 per unique employee paid that month. Multiple pay runs do not repeat the same person's monthly fee, while additional service fees and business restrictions still need checking.
Onboarding and HR Capabilities
All-in-One promotes onboarding and HR/compliance capabilities. Confirm the specific feature and region required rather than treating that label as a guarantee that Homebase handles every employment obligation or that all personnel records are included in a timesheet export.
Pricing & Plans
| Plan | Starting price | Target audience | Action |
|---|---|---|---|
Basic One location; up to 10 active employees | Free | Small eligible rosters needing core scheduling and time tracking; payroll is a separate paid service. | View plan |
Essentials Per location; current paid cards specify unlimited employees | $30 monthly / $24 per month billed annually | Teams evaluating advanced scheduling, time tracking, and communication; every active location in a multi-location account needs a paid plan. | View plan |
Plus Per location; AI scheduling, PTO, departments, and permissions | $70 monthly / $56 per month billed annually | Hourly teams needing the documented Plus workforce controls, with payroll and other add-ons budgeted separately. | View plan |
All-in-One Per location; onboarding and HR/labor-cost capabilities | $120 monthly / $96 per month billed annually | Businesses requiring the exact higher-tier HR capabilities after checking plan placement and regional obligations. | View plan |
Basic's Ten Active Employees and Four Actual Plan Tiers
Basic is free for one location with up to ten active employees. Current paid cards specify unlimited employees, not a verified fifty-person cap. The plan and trial guide uses active employees; it does not establish a rolling scheduled-worker billing algorithm. Keep roster eligibility separate from people scheduled this week and people receiving payroll this month.
The paid plans are Essentials at $30/location/month, Plus at $70, and All-in-One at $120. With annual billing, their monthly equivalents are $24, $56, and $96 respectively: $288, $672, and $1,152 per location for a year before extras. Basic, Essentials, Plus, and All-in-One are the four workforce tiers; Payroll is not an invented fifth scheduling plan.
For two locations, Essentials monthly is $60 before payroll and other services. The downgrade guidance requires Essentials or higher for every active location in a multi-location account. Our SaaS spending guide recommends modeling the actual charging unit: ten additional workers on an eligible paid roster and one additional location are different cost events.
Scheduling, Time Off, and the AI Scheduling Assistant
Documented scheduling workflows include availability, open shifts, trades, templates, and repeating schedules. Those are useful building blocks for an hourly team, but they are not evidence that a particular rota meets staffing requirements. An evaluation should include a normal week, someone unavailable, an uncovered role, and a last-minute change. Check who can publish or change the result, not only how a draft looks.
Current pricing places advanced scheduling/time tracking and team communication on Essentials; Plus adds the AI Scheduling Assistant, PTO/time-off controls, departments, and permissions. All-in-One emphasizes onboarding, labor-cost management, and HR/compliance capabilities. If employee records rather than shift coordination dominate the requirement, compare an HRIS-oriented option such as BambooHR against the actual personnel workflows instead of paying for scheduling features by default.
There is an official placement inconsistency worth preserving: older upgrade guidance includes messaging in Basic and labor-cost management in Plus, while current pricing emphasizes those families higher up. Confirm the exact capability in the chosen plan, rather than saying a whole feature family is absent. Similarly, the presence of AI scheduling is not a tested guarantee of accuracy, appropriate staffing, or reduced management time.
Payroll Costs $49 Plus Each Unique Employee Paid
The published payroll rate is $49/month plus $6 for each employee paid. The payroll FAQ defines that person charge once per unique paid employee per month, regardless of payroll frequency. Four pay runs for the same fifteen people therefore produce a $90 person component, not $360. A roster member receiving no pay that month does not generate the paid-person fee.
For one location on Essentials monthly and fifteen paid employees, the example is $30 + $49 + fifteen times $6 = $169/month before taxes and extras. Payroll is not free on Basic or included merely because a workforce tier is called All-in-One. Hourly, salaried, and contractor pay is documented, but eligibility and the precise configuration still need confirmation before treating the example as a quote.
Do not silently multiply or waive the payroll base across multiple legal entities; that detail was not established by the public evidence used here. The SaaS evaluation checklist is helpful for separating confirmed rates from quotation questions. Track locations, unique paid people, optional products, and exceptional fees in separate lines, then reconcile the proposed invoice with the provider before adopting payroll.
US Eligibility, Exceptional Fees, and Employment Obligations
US business eligibility is a gate, not a footnote. The payroll FAQ also warns about overseas payees and restricted business types. A company should confirm its legal entity, worker arrangement, and payment destinations before assuming an available scheduling account can activate Payroll. A supported country for using an app does not establish that every payroll situation within or beyond that country is supported.
The payroll-fees guide lists additional charges including $200 per amendment/refiling, $125 for funding failures, and $3 for mailed tax forms. These are not the normal employee fee, but they can affect the real bill. Verify which services and circumstances trigger them, keep funding responsibilities clear, and do not treat the base subscription as the maximum possible monthly expense.
For international hiring requirements, investigate Deel or Remote as different service models, with their own coverage and contracts. Neither an alternative's global positioning nor Homebase's HR/compliance label removes the employer's obligations. Confirm the relevant tax and employment requirements with an appropriately qualified adviser. This documentary review does not establish that a particular payroll setup or generated schedule complies with every applicable rule.
Payroll Administration and Wage Visibility Are Separate Permissions
The team-permissions guide distinguishes payroll administration, wage visibility, reports, schedule editing, and timecard locking. Payroll Admin requires Manager/General Manager access; it does not follow automatically from a person's real-world title. A supervisor who needs to edit shifts should not be assumed to need every payroll or wage permission merely because they manage other employees.
Map the intended employee, shift manager, payroll operator, and owner before inviting the whole team. During evaluation, check each role's actual screens and export abilities using authorized sample records. Confirm who corrects a timecard, who locks a period, and who approves the downstream payroll action. These are proposed acceptance checks, not claims that this review executed those actions or verified isolation in a live account.
A broader workforce suite such as Rippling may belong on the shortlist when HR and IT administration are intertwined, but its wider scope does not answer Homebase's permission questions. Choose the smallest set of rights appropriate to the work and document responsibility for offboarding. Plan for a manager leaving without relying on a shared owner login to keep the process running.
Timesheet Exports, the 31-Day Window, and Retention Uncertainty
The timesheet export instructions document CSV summaries and printing/PDF. The timesheet navigation guide limits the selected range to 31 days at once. That is a reporting-window limit, not proof that older records are deleted after 31 days. A multi-month archive may require repeated exports rather than one large date selection.
Do not present the often-repeated ninety-day Free/four-year paid history distinction as a verified deletion policy here: a complete current primary-source specification was not obtained. The privacy policy permits longer retention for legal, tax, and other stated purposes. Account visibility, downloadable history, and backend retention are separate questions; none should be inferred solely from the size of a date selector.
Create an independent record plan covering required timesheets, schedules, reports, rosters, and relevant payroll records. A timesheet CSV summary does not establish that onboarding documents, permissions, and every personnel record are included or restorable elsewhere. Check representative exported periods and ask about missing fields before cancellation. Sensitive wage and employee information also needs appropriate storage and access controls once it leaves the application.
Trial Conversion, Promotions, and Closing a Location or Account
The documented trial provides fourteen days of All-in-One. Without a card or paid selection, an account transitions to Basic, subject to its eligibility limits; adding a card can authorize billing at the end of the trial. A temporary six-month Payroll/Plus offer is not a permanent free payroll plan and should not determine the ordinary paid starting-price field used in a comparison.
Distinguish downgrading from closing. An account with multiple active locations cannot simply treat them all as separate free Basic allowances under the documented downgrade rule. Before changing a plan, confirm which capabilities will remain, what locations need paid coverage, and how separately subscribed services are handled. A lower future workforce price does not by itself confirm that payroll or another add-on has been cancelled.
The account-closure guide warns that access to most data is lost and recommends saving timesheets, schedules, reports, and rosters first. Complete that work before closure. If moving to another payroll provider, our Gusto alternatives guide provides comparison context, but the transition date, historic records, and filing responsibilities need an explicit handover plan rather than assumptions about automatic migration.
Final Verdict: Useful Hourly-Team Fit, With Payroll Priced Apart
Homebase is a reasonable scheduling and time-tracking shortlist for hourly teams whose location structure and roster fit the documented plans. Basic is genuinely useful to evaluate for one eligible location with ten or fewer active employees. Larger rosters need the paid-plan decision, while Payroll adds a different eligibility gate and billing meter. Free scheduling is not free payroll or a promise of comprehensive HR coverage.
If US payroll is the central requirement, compare the complete configuration with Gusto, including unique paid people, workforce subscriptions, extras, and service obligations. If shift coordination is central, first validate the schedule, time-off, and manager-permission workflow. Our HR and payroll directory helps keep these different buying cases separate instead of selecting the tool with the lowest headline amount.
Proceed only after confirming active-roster eligibility, the exact feature tier, payroll scope, and an independent record plan. Obtain clarification where current feature placement or retention is unclear. The recommendation is based on October 8 official-source research, not measured payroll accuracy, AI scheduling quality, support responsiveness, or employment-law compliance. Those outcomes require a properly scoped evaluation and ongoing business oversight.
Buyer checklist before choosing
Pricing watchouts
Homebase Pros and Cons
Basic supplies ongoing scheduling and time-tracking access for one eligible location with up to ten active employees, rather than only a trial.
Current paid-plan cards specify unlimited employees, with a per-location subscription structure that can suit larger hourly rosters.
Documented scheduling capabilities include availability, open shifts, trades, templates, and repeating schedules for recurring staffing work.
Payroll's person fee counts each unique paid employee once per month, rather than multiplying by the number of payroll runs.
Separate permissions and timesheet export documentation help buyers plan payroll access, wage visibility, and their independent records.
The free plan is limited to ten active employees and one location; neither a larger roster nor multiple active locations should be assumed eligible.
Payroll is not free and is restricted to eligible US-based businesses; international scheduling does not imply international payroll coverage.
Payroll fees, other add-ons, and service charges can materially exceed the scheduling subscription's headline amount.
Official feature-placement descriptions differ on messaging and labor-cost capabilities, requiring verification of the exact selected plan.
A complete current retention specification was not verified, and closing an account removes access to most data unless records are saved beforehand.
Implementation plan
Map locations and the active roster, choose a plan, and record the trial end date and authorized billing choice.
Configure roles, availability, and a representative schedule with clear publishing and exception ownership.
Evaluate timecard correction, locking, time-off handling, and authorized timesheet exports before routine use.
If eligible Payroll is selected, confirm paid-person counting, funding responsibility, and the complete quote before any live pay run.
Maintain controlled independent records and review location subscriptions, permissions, and optional add-ons as the workforce changes.
Top Alternatives
Gusto
Payroll, benefits, onboarding, and HR basics for small businesses that need a friendly operating system.
Full ReviewRippling
A broad employee management platform connecting HR, payroll, IT, apps, devices, and workflow automation.
Full ReviewBambooHR
A clean HR system for employee records, hiring, time off, performance, and people operations reporting.
Full ReviewHelpful Softora links
Common FAQs
Is Homebase free for ten employees or twenty?
How much does Homebase Payroll cost?
Does Homebase charge the employee payroll fee every pay run?
Can Homebase run payroll outside the United States?
Which Homebase plan includes AI scheduling and payroll?
Does a 31-day timesheet range mean Homebase deletes older records?
What happens after the Homebase trial or account closure?
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Review current pricing, confirm plan limits, and compare it against nearby HR & Payroll options before you commit.
